PRIVACY POLICY

1. Introduction

This Privacy Policy governs how CloudHostingGermany (“we”, “us”, “our”) collects, uses, stores, and protects personal data that you (“Customer”, “you”) submit through our website or services.

We process personal data in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following categories of personal data:

Contact Information (name, email, address, phone).
Account Data (username, account identifiers).
Billing Information (payment details, billing address).
Usage Data (IP address, device type, log data).

This data is collected when you register for services, use our platform, or contact our support team.

3. Purpose of Processing

We process your data for the following purposes:

To provide, maintain, and improve hosting services.
To communicate about your account, billing, and support.
To comply with legal and regulatory obligations.
To protect our systems and enforce terms of service.

4. Legal Basis for Processing

Where required by law, we process personal data based on:

Your consent.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests (e.g., security, fraud prevention).

5. Data Sharing and Transfers

We do not sell personal data to third parties. We may share data with:

Service providers who support operations (e.g., payment processors).
Legal authorities if required by law.
Affiliates and partners, only as necessary to deliver services.

Data transfers outside the European Economic Area are protected using appropriate safeguards.

6. Your Rights

Under GDPR, you have the right to:

Access your personal data.
Request correction or deletion.
Restrict or object to processing.
Request portability of your data.

Requests can be submitted via our support channels.

7. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration.